Garden Valley Retirement Village
Transforming Garden Valley Retirement Village
Garden Valley Retirement Village, a skilled nursing and independent living facility in Garden City, KS, faced significant challenges in operational efficiency, resident satisfaction, and staff retention.
Determined to address these issues and elevate their level of care, Garden Valley Retirement Village partnered with us to implement comprehensive management solutions tailored to their unique needs. This case study details the transformative journey of Garden Valley Retirement Village over the course of one year, highlighting the strategic interventions and remarkable outcomes achieved through our tailored management solutions.
Skilled Nursing & Independent Living
100+
24 Months
Operational Excellence and Improved Care
Our Approach
Assessment
- Conducted a thorough on-site evaluation of current operations.
- Collected feedback from residents, staff, and stakeholders through surveys and interviews.
- Analyzed financial records, staffing schedules, and resident engagement metrics.
Strategic Planning
- Developed a detailed action plan addressing the identified issues.
- Set measurable goals for operational improvements, financial stability, and staff retention.
- Designed tailored training programs for staff and new resident engagement activities.
- Created a budget plan to optimize financial resources.
Implementation
- Rolled out new operational procedures and training programs.
- Organized monthly resident engagement events and monitored participation.
- Conducted regular staff meetings to ensure alignment with new practices.
- Reviewed financial performance and made necessary adjustments.
Our collaboration with Garden Valley Retirement Village in Garden City, KS, led to extraordinary improvements across the facility.
By optimizing operations, we achieved a 25% reduction in operational costs and a 30% improvement in service delivery times. Financial performance saw a 15% increase in net revenue, bolstered by improved financial reporting accuracy and budget adherence. Staff satisfaction and retention improved significantly, with a 40% reduction in turnover and a 35% increase in satisfaction scores.
Resident engagement and satisfaction were also greatly enhanced, with participation in activities increasing by 50% and overall satisfaction scores rising by 20%. These results underscore the effectiveness of our tailored management solutions in transforming Garden Valley Retirement Village into a benchmark for excellence in the senior care industry.