Case Study

Garden Valley Retirement Village

This case study shows how our management strategies transformed Garden Valley Retirement Village, boosting resident satisfaction and staff retention, and setting a new standard of excellence in senior care.
Garden Valley Retirement Village
About

Transforming Garden Valley Retirement Village

Garden Valley Retirement Village, a skilled nursing and independent living facility in Garden City, KS, faced significant challenges in operational efficiency, resident satisfaction, and staff retention.

Determined to address these issues and elevate their level of care, Garden Valley Retirement Village partnered with us to implement comprehensive management solutions tailored to their unique needs. This case study details the transformative journey of Garden Valley Retirement Village over the course of one year, highlighting the strategic interventions and remarkable outcomes achieved through our tailored management solutions.

Services
Senior Care Management

Skilled Nursing & Independent Living

Tackling the challenges of skilled nursing and independent living, our solutions transformed operations, streamlining processes for outstanding efficiency in the industry.
Facility Size

100+

Partnering with Garden Valley Retirement Village, a facility with over 100 residents, our tailored strategies seamlessly integrated into their broad operational framework.
Duration

24 Months

Over an intensive 24-month period, we established a foundation for our ongoing partnership with Garden Valley Retirement Village, turning challenges into opportunities and strategically enhancing processes for enduring efficiency in senior living care.
Results

Operational Excellence and Improved Care

Our partnership with Garden Valley Retirement Village resulted in a major transformation, boosting efficiency throughout the facility and introducing a new standard of streamlined operations and elevated resident care.
Quote Icon
Transformed operations, delighted residents—Garden Valley’s new standard.
Marc Riley, Executive Director

Our Approach

Our comprehensive strategy at Garden Valley Retirement Village focused on enhancing both skilled nursing and independent living services. By implementing innovative solutions and optimizing daily operations, we significantly improved resident satisfaction and operational efficiency. Discover how our tailored approach has set a new standard in senior living excellence.
Phase 1

Assessment

We performed an in-depth assessment of Garden Valley Retirement Village’s operations, uncovering major challenges and improvement opportunities. This phase included collecting feedback from residents and staff, reviewing financial and operational data, and identifying critical areas for enhancement to prepare for strategic planning.
  • Conducted a thorough on-site evaluation of current operations.
  • Collected feedback from residents, staff, and stakeholders through surveys and interviews.
  • Analyzed financial records, staffing schedules, and resident engagement metrics.

Phase 2

Strategic Planning

The implementation phase concentrated on putting the strategic plan into action, enhancing processes, and continuously refining solutions for optimal results. Ongoing improvement efforts guaranteed sustained operational excellence at Garden Valley Retirement Village.
  • Developed a detailed action plan addressing the identified issues.
  • Set measurable goals for operational improvements, financial stability, and staff retention.
  • Designed tailored training programs for staff and new resident engagement activities.
  • Created a budget plan to optimize financial resources.

Phase 3

Implementation

The implementation phase concentrated on putting the strategic plan into action, enhancing processes, and continuously refining solutions for optimal results. Ongoing improvement efforts guaranteed sustained operational excellence at Garden Valley Retirement Village.
  • Rolled out new operational procedures and training programs.
  • Organized monthly resident engagement events and monitored participation.
  • Conducted regular staff meetings to ensure alignment with new practices.
  • Reviewed financial performance and made necessary adjustments.

Result

Transformational Outcomes: Garden Valley Retirement Village’s Path to Excellence

Our collaboration with Garden Valley Retirement Village in Garden City, KS, led to extraordinary improvements across the facility.

By optimizing operations, we achieved a 25% reduction in operational costs and a 30% improvement in service delivery times. Financial performance saw a 15% increase in net revenue, bolstered by improved financial reporting accuracy and budget adherence. Staff satisfaction and retention improved significantly, with a 40% reduction in turnover and a 35% increase in satisfaction scores.

Resident engagement and satisfaction were also greatly enhanced, with participation in activities increasing by 50% and overall satisfaction scores rising by 20%. These results underscore the effectiveness of our tailored management solutions in transforming Garden Valley Retirement Village into a benchmark for excellence in the senior care industry.

Senior Living Operations Management

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We are eager to explore new management opportunities and would love the chance to meet with you to discuss how we can achieve and exceed your goals.