Director of Clinical Services
Michelle is a Registered Nurse with an extensive background and focus on clinical excellence, quality assurance, process improvement and quality of care within the skilled nursing and senior living continuum.
Prior to joining Frontline, Michelle worked with HCR-ManorCare as a regional nurse consultant in both Colorado and in Washington state. As a regional nurse consultant, Michelle provided multiple facilities with clinical oversight, pre-survey readiness, regulatory compliance and assisted with QAPI identification and development.
Michelle started her nursing career in 1997 at Memorial Hospital in Colorado Springs, Colorado, where she worked in acute care on the medical/surgical unit and specialized in stroke/pulmonary rehabilitation.
Her passion in skilled nursing and rehabilitation led her to join Sava Senior Care in 2010 as a Director of Nursing. During her time with Sava Senior Care, Michelle was assigned the responsibility of clinical system oversight, improvement of quality of care, and survey management within various facilities. She also worked as a Point Click Care (PCC) clinical specialist responsible for facilitating a successful roll-out of PCC nationwide and PCC clinical form configurations.
In 2015, Michelle joined Nexion Healthcare as the director of nursing where she led a dedicated nursing team to achieve significant improvement of their CMS 5-Star ratings. In this position, she directed and coordinated the development of new policies, procedures, and programs while leading efforts to achieve survey and regulatory compliance.
Michelle’s commitment to person-centered care drives a heightened focus of clinical efficiency that will result in quality patient outcomes. Through her experienced clinical leadership and support, Michelle strives to promote innovation and to motivate performance improvement.